Terms of Service
These terms apply to everyone who registers or plays at North Battleford Casino. They become binding at registration and remain in force for every visit, deposit and bet.
Accepting these terms
Signing up means you agree to these terms.
Registering confirms your acceptance of these terms, the Bonus Policy, the Privacy Policy and the Play Responsibly page. If you cannot accept all of them, do not sign up or play.
Applying the law
Canadian law applies.
Saskatchewan law and the federal laws of Canada govern these terms and every dispute connected with them. We only welcome players from jurisdictions whose laws allow real-money online casino play, and we follow Canadian requirements for age and identity checks and for anti-money laundering.
Playing fair
Cheating ends your account.
The following are not allowed:
- Letting bots, scripts or any automated software play on your behalf.
- Colluding with other players to get an advantage at live tables or in promotions.
- Paying with stolen cards or with a payment method owned by another person.
- Opening extra accounts or signing up with false details.
- Exploiting a software bug instead of telling us about it.
Where we detect any of these behaviours, we may cancel the related bets, withhold winnings and close the account. Suspected fraud or money laundering is reported as required by Canadian law. Full details appear in our Anti-Money Laundering Policy.
Claiming bonuses
Every offer runs under our Bonus Policy.
The welcome bonus, free spins and North Battleford Rewards perks all follow the Bonus Policy. Read it before you opt in.
Following game rules
Rules sit inside every game.
Every slot, table game and live game shows its paytable, rules and return figures. An RNG drives our slots and RNG table games, which means each spin or hand stands alone, with no tie to earlier results. Live dealer games are played at real studio tables streamed to you, and results are set by the dealer's outcome and the game record.
Any malfunction cancels every play and payout in the round it affects. When a game or connection fails, we check the game logs and settle the round according to what they show. Stakes from a cancelled round are returned to your balance.
Raising a complaint
Contact us by email and we will investigate.
Email your complaint to [email protected]. Give us the date and exact time of the issue, the username on your account, which payment or game was hit and what went wrong. We check our records, then reply by email explaining why we decided as we did. Keep all replies in the same email thread so nothing gets missed.
Limiting our liability
Our responsibility has limits.
We offer the casino on an as is basis. Any loss linked to your device, your internet connection, payment services run by third parties, or events outside our control falls outside our responsibility. Our liability for any single claim cannot exceed the stake you placed on that bet. Your rights under Canadian consumer law that cannot legally be excluded still apply.
Opening an account
One account per person.
Provide truthful details at sign-up and keep your profile current whenever something changes. Deposits and withdrawals must go through payment methods registered in your name, not anyone else's. Never share your password: anything done under your login is your responsibility. Once we detect a duplicate account, we close it and void any winnings it collected.
Checking eligibility
Players must be 19+ and in Canada.
The minimum age is 19. You also need a Canadian residence and a location in a region where online casino games are legal. KYC and geolocation checks happen before your first deposit. Accounts opened by minors get closed. Our Underage Gambling Policy has the details.
Respecting our content
Our brand and games are protected.
Logos, text, graphics and games are owned by North Battleford Casino or the game studios we partner with. Their use is permitted solely for playing on our site. You may not copy them, resell recordings or reverse engineer any game.
Changing these terms
New versions are posted here with a date.
Updated terms can follow new laws, changes to our game lineup or added payment options. Major changes are sent by email or shown on screen at login. If you play on after the new version takes effect, you agree to it.
Moving money
All play is in Canadian dollars (CAD).
- Deposits: Interac e-Transfer, Mastercard, American Express, Paysafecard, MuchBetter, Skrill and AstroPay.
- Minimum deposit: C$20.
- Withdrawals: Interac e-Transfer, minimum C$10.
- How much you can withdraw varies by payment method and by the status of your account.
- Payout time: most methods complete payouts in 1 to 4 hours, while bank wire can take up to 12 hours.
- Deposit and withdraw with zero casino fees.
Before a withdrawal is released we verify your identity, and the money is paid to a method held in your name.
Contacting us
Email is how you reach us.
Write to [email protected] about your account, games, payments or these terms.