Help Centre
You're in control. Your account settings let you add limits, pause play or close off access fully, and for outside support, Gambling Therapy, BetGuard and the Responsible Gambling Council are solid first stops.
What tools let me cap deposits or session time?
Your account settings hold deposit, wager and stake caps, plus reality checks that keep track of how long each session runs. Lowering a cap takes effect on the spot. Raising one means waiting 24 hours before the new amount is active.
How does North Battleford Rewards work?
Every real money wager earns points. Points move you up tiers from Bronze to Black, with weekly bonus-back and birthday rewards along the way.
How do I close my account?
Withdraw any balance, then email [email protected] and ask for closure. You can also choose self-exclusion in your responsible gaming settings.
Who can play, and from where?
Players aged 19 and up can register. We open accounts in regions where the law lets you play casino games online, and we check your location before we process any deposit.
How are games tested for fairness?
Digital table games and slots rely on random number generators from the studios that make them, with results tested by independent checkers. Live games are dealt in real time on camera.
What currency does my account use?
Your account runs in Canadian dollars (CAD). Deposits, wins and withdrawals all show in CAD.
What is the smallest and largest amount I can withdraw?
The minimum withdrawal is C$10. There is no single fixed maximum: limits depend on your payment method and account status.
What are North Battleford Originals?
Originals are games built for our lobby. Find them in their own row and play them like any other title.
Your limits
- Cap your deposits, wagers and stakes.
- Reality checks with time alerts while you play.
- Cooling-off break: step away from your account for as little as 24 hours or up to a full 6 weeks.
- Self-exclusion or full account closure.
- A short self-assessment quiz.
- KYC and location checks happen before any deposit.
- A lower limit kicks in immediately; a higher one needs 24 hours.